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David Jones@gcp.cybersecuritydive.com //
The UK's National Cyber Security Centre (NCSC) has issued an advisory following a series of cyberattacks targeting major UK retailers, including Marks & Spencer (M&S), Co-op, and Harrods. These incidents, which began in April 2025, have prompted warnings for organizations to remain vigilant and implement robust cybersecurity measures. The NCSC is working closely with affected organizations to understand the nature of the intrusions and provide targeted advice to the broader retail sector.

The NCSC's advice strongly suggests the involvement of Scattered Spider, a group of English-speaking cyber criminals previously linked to breaches at MGM Resorts and Caesars Entertainment in the U.S. Scattered Spider is believed to have deployed ransomware to encrypt key systems at M&S, causing significant disruption, including the suspension of online sales. Authorities are urging security teams to implement multi-factor authentication, monitor for risky logins, and review help desk login procedures to mitigate potential ransomware attacks.

While investigations are ongoing to determine if the attacks are linked or the work of a single actor, reports suggest that a group called DragonForce may also be involved. DragonForce operates as a ransomware-as-a-service, providing tools and infrastructure for contracted hackers. The NCSC emphasizes that all organizations should follow the advice on its website to ensure they have appropriate measures in place to prevent attacks and effectively respond to and recover from them.

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References :
  • bsky.app: Beware phony IT calls after Co-op and M&S hacks, says UK cyber centre. The NCSC advice is the strongest hint yet the hackers are using tactics most commonly associated with a collective of English-speaking cyber criminals nicknamed Scattered Spider.
  • slcyber.io: Scattered Spider Linked to Marks & Spencer Cyberattack
  • www.cybersecuritydive.com: UK authorities warn of retail-sector risks following cyberattack spree
Classification:
  • HashTags: #ScatteredSpider #CyberAttacks #Retailers
  • Company: NCSC
  • Target: UK Retailers
  • Attacker: Scattered Spider
  • Product: Retail CyberSecurity
  • Feature: Phony IT Calls
  • Type: Cyber Attack
  • Severity: Major