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O2, a telecommunications company, has launched an AI-powered tool named “Daisy” designed to combat phone scams. Daisy simulates a real-life grandmother who engages scammers in lengthy, meandering conversations, wasting their time and potentially disrupting their operations. The tool is powered by AI and trained on a vast dataset of real-world interactions with scammers, enabling Daisy to respond realistically and effectively. By engaging scammers in lengthy conversations, Daisy aims to deter them from targeting potential victims and disrupting their efforts. This innovative approach to combating scams leverages AI to provide a valuable service to consumers.