Lawrence Abrams@BleepingComputer
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Ingram Micro, a global IT distributor, has confirmed it was hit by a SafePay ransomware attack, causing a significant outage affecting its websites and internal systems. The attack, which began on July 3, 2025, has disrupted order processing and shipments, impacting customers, vendor partners, and others who rely on the company's services. Ingram Micro, one of the world's largest technology distributors with approximately 24,000 employees and $48 billion in revenue in 2024, is working diligently to restore affected systems.
The company's initial response involved proactively taking certain systems offline and implementing other mitigation measures to secure the environment. Leading cybersecurity experts were engaged to assist with the investigation, and law enforcement was notified. Ingram Micro said that internal alerts, investigation protocols, and communications with key clients and stakeholders were immediately initiated, a statement was released to explain the suspected vulnerabilities exploited by the ransomware. Sources indicate that the SafePay ransomware group gained access through Ingram Micro's GlobalProtect VPN platform. The attack has impacted various systems, including the company's AI-powered Xvantage distribution platform and the Impulse license provisioning platform, leading to shipment backlogs and licensing interruptions across platforms such as Microsoft 365 and Dropbox. While it remains unclear if data was encrypted, the ransomware note claimed to have stolen various types of information. As a result, Ingram Micro's customers may experience delays as the company focuses on restoring its systems. References :
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