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Vulnerability Intelligence Report
SolarWinds Web Help Desk Deserialization of Untrusted Data Remote Code Execution Vulnerability

CVE-2025-40551

SolarWinds Web Help Desk was found to be susceptible to an untrusted data deserialization vulnerability that could lead to remote code execution, which would allow an attacker to run commands on the host machine. This could be exploited without authentication.

CISA KEV Nuclei Template SSVC: Active Exploitation Automatable
CVSS Base Score
9.8
CRITICAL
Exploitability:3.9
Impact Score:5.9
EPSS Probability:84.13%
Executive Threat Verdict
Evaluating...
Evaluating Threat Landscape...
Assessing known weaponization, exploitation telemetry, and federal advisories.
Attack Surface
Authentication
Weaponization
SSVC Action

Weaknesses (CWE)

CWE-502 ↗CWE-502 Deserialization of Untrusted Data

Affected Products & Versions

Vendor Product Affected Versions
SolarWinds Web Help Desk 12.8.8 HF1 and below (affected)

References & Technical Advisories

No reference links found.

Threat Intelligence Signals

CISA KEV
ACTIVE IN CATALOG
Nuclei Template
SCANNER AVAILABLE
EPSS Score
84.130%

Identity & Timeline

StatusPUBLISHED
Assigning AuthoritySolarWinds · Vendor · USA
Reserved2025-04-16T08:01:25
Published2026-01-28T07:33:09
Patch Date2026-01-28
Last Updated2026-02-26T15:04:49

LINK COPIED TO CLIPBOARD