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Vulnerability Intelligence Report
Unauthenticated Sensitive Data Disclosure in ServiceNow AI Platform

CVE-2026-86860

ServiceNow has remediated a missing authorization vulnerability that was identified in the ServiceNow AI Platform. This vulnerability could enable an unauthenticated user, in certain circumstances, to extract instance data beyond what was intended, resulting in privilege escalation. ServiceNow deployed a security update to hosted instances and ServiceNow provided the update to our partners and self-hosted customers. We are not currently aware of malicious exploitation against ServiceNow instances. We recommend customers promptly apply appropriate updates or upgrade to a patched release if they have not already done so.

No Active Exploit Signals
CVSS Base Score
9.3
CRITICAL
Executive Threat Verdict
Evaluating...
Evaluating Threat Landscape...
Assessing known weaponization, exploitation telemetry, and federal advisories.
Attack Surface
—
Authentication
—
Weaponization
—
SSVC Action
—

Weaknesses (CWE)

CWE-862 ↗CWE-862 Missing Authorization

Affected Products & Versions

Vendor Product Affected Versions
ServiceNow ServiceNow AI Platform 0 < Yokohama Patch 13 Hot Fix 5a (affected), 0 < Zurich Patch 10 Hot Fix 3b (affected), 0 < Zurich Patch 10 Hot Fix 4a W32 (affected), 0 < Zurich Patch 11 Hot Fix 3 (affected), 0 < Australia Patch 2 Hot Fix 4b W32 (affected), 0 < Australia Patch 4 Hot Fix 3 (affected), 0 < Australia Patch 5 (affected)

References & Technical Advisories

No reference links found.

Threat Intelligence Signals

Identity & Timeline

StatusPUBLISHED
Assigning AuthorityServiceNow · Hosted Service · USA
Reserved2026-09-08T15:46:52
Published2026-09-24T18:56:54
Last Updated2026-09-25T03:55:29

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