Vulnerability Intelligence Report
FAQ articles are shown to users without permission
CVE-2021-21438
Agents are able to see linked FAQ articles without permissions (defined in FAQ Category). This issue affects: FAQ version 6.0.29 and prior versions, OTRS version 7.0.24 and prior versions.
No Active Exploit Signals
CVSS Base Score
3.5
LOW
Exploitability:2.1
Impact Score:1.5
EPSS Probability:0.63%
Executive Threat Verdict
Evaluating...
Evaluating Threat Landscape...
Assessing known weaponization, exploitation telemetry, and federal advisories.
Attack Surface
—
Authentication
—
Weaponization
—
SSVC Action
—
Weaknesses (CWE)
CWE-264 ↗CWE-264 Permissions, Privileges, and Access Controls
Affected Products & Versions
| Vendor | Product | Affected Versions |
|---|---|---|
| OTRS AG | FAQ | 6.0.x <= 6.0.29 (affected) |
| OTRS AG | OTRS | unspecified <= 7.0.24 (affected) |
References & Technical Advisories
No reference links found.
Threat Intelligence Signals
EPSS Score
0.634%
GitHub Advisory
Identity & Timeline
| Status | PUBLISHED |
| Assigning Authority | OTRS AG · Vendor · Germany |
| Reserved | 2020-12-29T00:00:00 |
| Published | 2021-03-22T08:50:17 |
| Patch Date | 2021-03-22 |
| Last Updated | 2024-09-17T01:46:15 |
Community Chatter & Buzz