Vulnerability Intelligence Report
CVE-2013-4717
Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.
No Active Exploit Signals
CVSS Base Score
8.8
HIGH
EPSS Probability:1.32%
Executive Threat Verdict
Evaluating...
Evaluating Threat Landscape...
Assessing known weaponization, exploitation telemetry, and federal advisories.
Attack Surface
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Authentication
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Weaponization
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SSVC Action
—
Affected Products & Versions
| Vendor | Product | Affected Versions |
|---|---|---|
| otrs | otrs | all |
| otrs | otrs_itsm | all |
References & Technical Advisories
No reference links found.
Threat Intelligence Signals
EPSS Score
1.322%
GitHub Advisory
Identity & Timeline
| Status | PUBLISHED |
| Assigning Authority | MITRE Corporation · N/A · USA |
| Reserved | 2013-06-27T00:00:00 |
| Published | 2021-08-09T18:03:00 |
| Patch Date | 2013-07-09 |
| Last Updated | 2024-08-06T16:52:27 |
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