Vulnerability Intelligence Report
CVE-2012-2582
Multiple cross-site scripting (XSS) vulnerabilities in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.13, 3.0.x before 3.0.15, and 3.1.x before 3.1.9, and OTRS ITSM 2.1.x before 2.1.5, 3.0.x before 3.0.6, and 3.1.x before 3.1.6, allow remote attackers to inject arbitrary web script or HTML via an e-mail message body with (1) a Cascading Style Sheets (CSS) expression property in the STYLE attribute of an arbitrary element or (2) UTF-7 text in an HTTP-EQUIV="CONTENT-TYPE" META element.
No Active Exploit Signals
CVSS Base Score
4.3
MEDIUM
EPSS Probability:4.20%
Executive Threat Verdict
Evaluating...
Evaluating Threat Landscape...
Assessing known weaponization, exploitation telemetry, and federal advisories.
Attack Surface
—
Authentication
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Weaponization
—
SSVC Action
—
Affected Products & Versions
| Vendor | Product | Affected Versions |
|---|---|---|
| otrs | otrs | 2.4.0, 2.4.1, 2.4.2, 2.4.3, 2.4.4, 2.4.5, 2.4.6, 2.4.7, 2.4.8, 2.4.9, 2.4.10, 2.4.11, 2.4.12, 3.0.0, 3.0.1, 3.0.2, 3.0.3, 3.0.4, 3.0.5, 3.0.6, 3.0.7, 3.0.8, 3.0.9, 3.0.10, 3.0.11, 3.0.12, 3.0.13, 3.0.14, 3.1.0, 3.1.1, 3.1.2, 3.1.3, 3.1.4, 3.1.5, 3.1.6, 3.1.7, 3.1.8 |
| otrs | otrs_itsm | 2.1.0, 2.1.1, 2.1.2, 2.1.3, 2.1.4, 3.0.0, 3.0.1, 3.0.2, 3.0.3, 3.0.4, 3.0.5, 3.1.0, 3.1.1, 3.1.2, 3.1.3, 3.1.4, 3.1.5 |
References & Technical Advisories
No reference links found.
Threat Intelligence Signals
EPSS Score
4.195%
GitHub Advisory
Identity & Timeline
| Status | PUBLISHED |
| Assigning Authority | CERT/CC · CERT · USA |
| Reserved | 2012-05-09T00:00:00 |
| Published | 2012-08-23T10:00:00 |
| Patch Date | 2012-08-22 |
| Last Updated | 2024-08-06T19:34:25 |
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