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Vulnerability Analysis
FreeScout's Predictable Authentication Token Enables Account Takeover

CVE-2026-27637

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.206, FreeScout's `TokenAuth` middleware uses a predictable authentication token computed as `MD5(user_id + created_at + APP_KEY)`. This token is static (never expires/rotates), and if an attacker obtains the `APP_KEY` — a well-documented and common exposure vector in Laravel applications — they can compute a valid token for any user, including the administrator, achieving full account takeover without any password. This vulnerability can be exploited on its own or in combination with CVE-2026-27636. Version 1.8.206 fixes both vulnerabilities.

No Active Exploit Signals
CVSS Base Score
9.8
CRITICAL
Exploitability:3.9
Impact Score:5.9
Temporal Score:-
EPSS:0.67%

Threat Intelligence Signals

CISA KEV
No
KEV Date Added
Ransomware Use
KEV Due Date
VulnCheck In-the-Wild
No
Nuclei Template
No
EPSS Score
0.668%
EPSS Percentile
47.1th pct
GHSA ID
GitHub Severity
SSVC Exploitation
SSVC Automatable
Vulnerability Class

Identity & Timeline

Status-
Assigning Authority-
CVSS Version / Source-
Reserved-
Published-
Patch Date (date_public)-
Exploit DB Date-
First GitHub PoC Date-
Last Updated-
Time to Patch (Days to fix)-
Exploit Release Gap-
PoC Release Gap-
Exploit DB ReferencesNone identified

Affected Products & Versions

Vendor Product Affected Versions
No affected products specified.

References

No reference links found.

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