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Vulnerability Analysis
FreeScout: Stored XSS via Unescaped Email Template Rendering ({!! $thread->body !!})

CVE-2026-32754

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Versions 1.8.208 and below are vulnerable to Stored Cross-Site Scripting (XSS) through FreeScout's email notification templates. Incoming email bodies are stored in the database without sanitization and rendered unescaped in outgoing email notifications using Blade's raw output syntax {!! $thread->body !!}. An unauthenticated attacker can exploit this vulnerability by simply sending an email, and when opened by any subscribed agent or admin as part of their normal workflow, enabling universal HTML injection (phishing, tracking) and, in vulnerable email clients, JavaScript execution (session hijacking, credential theft, account takeover) affecting all recipients simultaneously. This issue has been fixed in version 1.8.209.

No Active Exploit Signals
CVSS Base Score
9.3
CRITICAL
Exploitability:2.9
Impact Score:5.8
Temporal Score:-
EPSS:0.53%

Threat Intelligence Signals

CISA KEV
No
KEV Date Added
Ransomware Use
KEV Due Date
VulnCheck In-the-Wild
No
Nuclei Template
No
EPSS Score
0.527%
EPSS Percentile
40.5th pct
GHSA ID
GitHub Severity
SSVC Exploitation
SSVC Automatable
Vulnerability Class

Identity & Timeline

Status-
Assigning Authority-
CVSS Version / Source-
Reserved-
Published-
Patch Date (date_public)-
Exploit DB Date-
First GitHub PoC Date-
Last Updated-
Time to Patch (Days to fix)-
Exploit Release Gap-
PoC Release Gap-
Exploit DB ReferencesNone identified

Affected Products & Versions

Vendor Product Affected Versions
No affected products specified.

References

No reference links found.

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